Privacy Policy for Flat Earth Theatre
Last Updated: 12/20/2025
At Flat Earth Theatre ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, flatearththeatre.com, or interact with us.
1. Information We Collect
We only collect personal information that you voluntarily provide to us. This occurs in the following ways:
- Mailing List Signups: If you choose to sign up for our newsletter, we collect your name and email address so we can send you updates about upcoming shows, events, and company news.
- Ticket Purchases: When you purchase tickets to our productions, we collect information necessary to process your transaction and fulfill your order. This may include your name, email address, phone number, and billing information.
Note: Payments are processed through secure third-party ticketing platforms. We do not store your full credit card details on our own servers.
2. Automated Data Collection (Google Analytics)
We use Google Analytics to understand how visitors use our website. Google Analytics uses "cookies" to collect standard internet log information and visitor behavior information in an anonymous form. This helps us improve our website and marketing efforts.
The information generated by the cookie about your use of the website is transmitted to Google. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
3. How We Use Your Information
We use the data we collect to:
- Send you requested newsletters and updates.
- Process ticket orders and provide customer support regarding your attendance.
- Analyze website traffic to improve our user experience.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with any third parties for marketing purposes. Your data is only shared with trusted service providers to the extent necessary to run our operations (such as our email service provider or our ticketing platform). These providers are prohibited from using your information for any other purpose.
5. Your Choices and Rights
- Unsubscribe: You can opt out of our mailing list at any time by clicking the "unsubscribe" link at the bottom of any email we send.
- Access and Deletion: You may contact us at any time to request a copy of the personal information we have on file for you or to request that we delete your information from our records.
6. Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of transmission over the internet is 100% secure.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Flat Earth TheatreP.O. Box 1006
Watertown, MA 02472
Or contact us digitally